Regional Career Readiness Offerings
Minnesota’s Region 5 offers a wide variety of supplemental programming to area high schools to help support career readiness. Use the search below to learn more about the various program and connect with that program’s contact to learn more about including it at your school. View the regional calendar to see upcoming events, too.
For more information on these program partners, please contact Bart Graves at Sourcewell.
Front Desk Agent
Job Description
Cragun's Resort is looking to hire a Front Desk Agent.
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience. This is a friendly, engaging, and customer service driven position.
Duties and responsibilities:
As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience. This is a friendly, engaging, and customer service driven position.
Duties and responsibilities:
- Register guests, accommodate special requests whenever possible
- Understands room status and room status tracking
- Knows room locations, types of rooms available, and room rates
- Presents options and alternatives to guests and offers assistance in making choices
- Knows the location and types of available rooms as well as the activities and services of the property
- Maintains guest room key storage, and maintains and supervises access to safe deposit boxes
- Knows how to use front office equipment
- Process guest check-outs
- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange
- Uses proper telephone etiquette
- Is aware of daily activities and meetings taking place in the hotel
- Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes
Age Range:
Type of Opportunity: